Shipping Policy
Free Standard Shipping is applied for some postcodes in U.S. and Canada
Shipping Locations
We ship to the whole Canada except NT, NU, and YT.
We do not deliver to FPO, APO, and PO Box addresses.
We do not deliver to areas where the postcodes start with A0K, A0P, A0R, A2V, G0G, G4T, J0M, R0B, T0P, T0V, V0T, V0L, V0V, V0W, X0A, X0B, X0C, X0G, X0E, X1A, Y0A, Y0B, and Y1A.
Shipping and Delivery Estimates
After you place an order, it generally takes 5-10 working days to make curtains, and it is estimated that it will take 5-10 business days for courier delivery to your address.
For customized curtain orders, you have a 12-hour window after placing your order to make changes or cancel it. After 12 hours, customized orders cannot be changed or canceled.
If the item is damaged in transit, please contact our customer services info@lantingcurtains.com for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Lanting Curtains with proof of the damage in detail as this will assist us in processing your order refund.
Order Tracking
You will receive at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.
Or you can always email us for order details at: info@lantingcurtains.com
Bulk Discount Available
At our store, we offer bulk discounts on large orders of window curtains. The more curtains you purchase, the greater the discount you can receive. Read on to discover the different scenarios where you can save money by buying more curtains.
Multiple Curtains Discount
When you purchase multiple curtains, you can receive additional discounts on top of our already low prices. The more curtains you purchase, the higher the discount you can receive.
Customized Home Discount
You can mix and match different types of curtains to fit your home's unique style. Our team of experts can help you choose the perfect combinations, and you can receive a discounted rate on the total purchase.
Designer and Builder Discounts
We welcome partnerships with designers and builders, and offer additional discounts. We understand that you have specific needs and requirements, we are ready to work with you to create the perfect solution for you.Contact
If you are interested in our Bulk Discount, please contact us through the form on the right or the email below, and we will respond within 24 hours. If you would like to receive a quick quote, please make sure to include the following information in your message:
--The curtain fabric you would like to purchase --The head style you need to match
--The total number of curtains and the size of each curtain
--The zip code of the shipping address
--Any other customization requirements
info@lantingcurtains.com